AI solutions tailored to your business

Lumen IT GmbH specializes in driving transformative innovation through advanced artificial intelligence solutions. With a global reach from our base in Cologne, we empower organizations across industries—such as IT, telecommunications, finance, and more—to harness AI as a catalyst for efficiency and growth. Our focus areas include Generative AI and customized AI services, delivered with a commitment to quality and expertise.

Services

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Machine learning and API integration

Our secure and easy-to-use API integration allows you to harness the transformative power of AI by seamlessly integrating powerful ML models into your existing systems.

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Customized AI solutions

We offer secure, cost-effective and customized AI solutions that are based on Retrieval Augmented Generation (RAG) as the core technology, comply with all data protection guidelines and ensure that your data remains internal.

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Pipeline for machine learning

Our ML pipelining solutions automate the entire process of developing and deploying machine learning models to ensure that your ML workflows are reproducible, scalable and easy to manage.

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Innovate your Business with AI

At Lumen IT, we focus on transforming complex business processes and enabling data-driven decision-making through AI. Our comprehensive services cover every phase of AI adoption—from feasibility studies and strategic planning to seamless deployment and ongoing support. Additionally, we offer robust API integration services, connecting advanced AI models from providers like OpenAI, NVIDIA, and Azure to legacy systems, ensuring a smooth and secure transition to AI-powered capabilities without overhauling existing infrastructures.

API Integration for Legacy Systems

Modernizing legacy systems to incorporate AI is a core component of our services. We seamlessly integrate APIs from leading providers, such as OpenAI, NVIDIA, and Azure, into existing infrastructures, enabling companies to take advantage of state-of-the-art AI models without extensive overhauls. Our integration services are designed to maximize compatibility, security, and performance, allowing businesses to leverage the latest in AI technology with minimal disruption to their operations.

Transforming Businesses Through AI-Driven Solutions

At Lumen IT, we believe that AI should be a tool for unlocking the full potential of your business. Our dedicated approach involves a deep understanding of client needs, followed by tailored solutions that deliver real, measurable impact. We work closely with each client to map out their AI journey, ensuring that every step—from initial strategy to final implementation—is aligned with their operational goals and growth targets. Our track record of success demonstrates our ability to turn complex business requirements into transformative AI solutions that drive value and foster innovation.

Our Commitment to Security and Compliance

Security and compliance are at the forefront of everything we do. From secure data handling practices to adherence to industry standards and regulations, we are committed to protecting our clients’ data. Our solutions are designed with GDPR and other compliance frameworks in mind, ensuring that our clients can trust us to handle sensitive information responsibly.

Our commitment to ethical AI practices also ensures that our models are trained and deployed with transparency and fairness. We prioritize building systems that not only comply with legal standards but also respect user privacy and promote trust.

Innovation with a Lasting Impact

With 32 long-term partners and a platform built for scalability and security, Lumen IT GmbH is at the forefront of AI-driven transformation. We are committed to delivering sustainable AI solutions that foster efficiency, innovation, and growth, setting our clients on a path to future-ready success. Our vision is to empower businesses to seamlessly integrate AI into their operations, enabling smarter, data-driven decision-making and unlocking new opportunities for growth.

Use Cases from Lumen-IT

Improved customer support automation

The future of customer support: chatting with AI, like a visit to the store.

Knowledge-Base Search

The future of corporate information:
Knowledge base search in corporate documents based on the definition of user roles.

Research assistant

This app is an example of a comprehensive on-premise LLM solution. Users can search for ‘arxiv’ papers by keyword or ID or upload their own documents and interact directly with these documents.

About Us

100+

Successful Projects

With over 14 years of experience and 100+ successful projects, Lumen IT has earned the trust of industry leaders like DB Cargo, REWE Systems, T-Mobile, and Vodafone. Our team of AI specialists brings a high level of expertise, supporting businesses with tailored AI solutions that address unique operational challenges. Our enduring partnerships with clients reflect our commitment to quality, trust, and collaborative success.

Lumen IT GmbH is your reliable and professional partner when it comes to achieving an innovation boost in your company through the targeted use of artificial intelligence (AI). As an IT consulting service provider from Cologne with over 100 successful projects and 14 years of intensive experience, we are a leader in the provision of high-quality AI products for customers from a wide range of industries, including IT, telecommunications, banking and insurance.

32 Permanent Partners

14 Years of Experience

The importance and benefits of artificial intelligence for boosting innovation in IT applications cannot be overestimated now and in the future. As an AI service provider, our aim is to develop and implement customized strategies that meet your individual requirements. From the feasibility study to the rollout, we support you in all phases of your project and offer you a comprehensive range of services for AI-solutions that aim to promote efficiency, innovation and growth in your company.

What We Do

Our platform is tailored for high-security environments, offering an intuitive user interface that empowers teams to interact with documents in a conversational format, retrieve relevant information, and uncover insights in real time. By integrating document management with AI-driven insights, we help businesses streamline knowledge retrieval and enhance collaborative workflows.

Our Technology Platform: Graph RAG Chatting with Docs

At the core of our offerings is our proprietary platform, Graph RAG Chatting with Docs, designed to make AI accessible and actionable for enterprises:

Open Source: Our platform provides transparency, flexibility, and a community-driven development approach, allowing clients to leverage the latest advancements and maintain control over their AI environment.

On-Premise Deployment: Ideal for enterprises with specific compliance or data residency requirements, our on-premise solution ensures that sensitive data remains within the organization’s infrastructure.

File Encryption: Security is paramount in our platform. Built-in file encryption safeguards your documents and data at all stages, meeting the highest standards of data protection.

Role-Based Access: Our platform is structured for enterprise-grade security and usability, with role-based access controls that ensure only authorized personnel can access critical data and functionalities.

Why Choose Us

AI Consulting and Training Services

In addition to our implementation services, Lumen IT also offers AI consulting and training services to empower our clients’ teams with the skills and knowledge they need to succeed in an AI-driven world. Our workshops and training sessions cover a wide range of topics, from understanding the basics of machine learning to implementing advanced AI solutions tailored to specific business needs. By equipping teams with the right tools and insights, we help organizations become more self-sufficient in managing and expanding their AI capabilities.

Research and Development

Innovation is at the heart of Lumen IT’s mission. We invest heavily in research and development to stay ahead of emerging trends and ensure our clients benefit from the latest advancements in AI technology. Our R&D team works on cutting-edge projects, exploring areas such as reinforcement learning, explainable AI, and AI ethics, ensuring that our solutions are not only powerful but also responsible and future-proof.

Collaborative Approach to AI Projects

At Lumen IT, collaboration is key. We believe in working hand-in-hand with our clients to ensure the success of every project. Our agile development process emphasizes regular communication, feedback, and iterative improvements, ensuring that the solutions we deliver are fully aligned with client needs and objectives. By fostering an environment of open communication and transparency, we build strong relationships that lead to successful outcomes and long-term partnerships.

Our expertise helps IT and other companies to use AI professionally

Our specialists have a high level of expertise in developing tailor-made software solutions with a focus on AI. We ensure consistently high-quality services, whether on-site or remote. By combining best practices with customized AI solutions, we create significant added value for companies aiming to harness AI as a key driver of innovation. This approach is not limited to our operations in Cologne but extends globally. Our long-term relationships with clients such as DB Cargo, REWE Systems, T-Mobile, and Vodafone are built on a foundation of quality, trust, and successful collaboration in AI development. We aim to transform business processes, enhance decision-making, and drive technological advancements through our specialized AI development services.