AI solutions tailored to your business
Our Solutions & Services
Transforming businesses with cutting-edge AI technology and industry-specific expertise
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Telecom AI Solutions
Intelligent NOC Transformation Platform
Enterprise-grade AI platform that revolutionizes Network Operations Centers with proactive monitoring, automated problem resolution, and predictive maintenance. Supporting telecom providers around the world.
Featured Solution
Real-time Anomaly Detection & Self Healing Network
Automated Root Cause Analysis
Predictive Maintenance
Incident Response Automation
Unified Monitoring Dashboard
99.94%
Availibility
80%
MTTR Reduction
340%
ROI
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Machine learning and API integration
Our secure and easy-to-use API integration allows you to harness the transformative power of AI by seamlessly integrating powerful ML models into your existing systems.
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Customized AI solutions
We offer secure, cost-effective and customized AI solutions that are based on Retrieval Augmented Generation (RAG) as the core technology, comply with all data protection guidelines and ensure that your data remains internal.
Innovate your Business with AI
Lumen IT GmbH delivers enterprise-grade AI solutions from our Cologne headquarters to clients worldwide. With 14 years of experience and 100+ successful projects, we serve industry leaders across telecommunications, IT, finance, and insurance—including DB Cargo, REWE Systems, T-Mobile, and Vodafone.
We specialize in transforming complex business processes through Generative AI and custom AI development. Our comprehensive services span feasibility studies, strategic planning, deployment, and ongoing support—all designed to enable data-driven decision-making and measurable growth. Through secure API integration with leading providers (OpenAI, NVIDIA, Azure), we connect advanced AI capabilities to legacy systems without requiring infrastructure overhauls.
Our 32 long-term partnerships reflect our commitment to quality, trust, and collaborative success in delivering AI solutions that drive lasting innovation.
Our Commitment to Security and Compliance
All solutions are built with GDPR compliance, end-to-end encryption, and role-based access controls as standard. We adhere to strict industry regulations while maintaining ethical AI practices—ensuring transparency, fairness, and responsible data handling throughout model training and deployment.
Use Cases from Lumen-IT
AI Powered NOC Operations
Improved customer support automation
The future of customer support: chatting with AI, like a visit to the store.
Knowledge-Base Search
The future of corporate information:
Knowledge base search in corporate documents based on the definition of user roles.
About Us
100+
Successful Projects
With over 14 years of experience and 100+ successful projects, Lumen IT has earned the trust of industry leaders like DB Cargo, REWE Systems, T-Mobile, and Vodafone. Our team of AI specialists brings a high level of expertise, supporting businesses with tailored AI solutions that address unique operational challenges.
32
Permanent Partners
Lumen IT GmbH is your reliable and professional partner when it comes to achieving an innovation boost in your company through the targeted use of artificial intelligence (AI). As an IT consulting service provider from Cologne with over 100 successful projects and 14 years of intensive experience, we are a leader in the provision of high-quality AI products for customers from a wide range of industries, including IT, telecommunications, banking and insurance.
14
Years of Experience
The importance and benefits of artificial intelligence for boosting innovation in IT applications cannot be overestimated now and in the future. As an AI service provider, our aim is to develop and implement customized strategies that meet your individual requirements. From the feasibility study to the rollout, we support you in all phases of your project and offer you a comprehensive range of services for AI-solutions that aim to promote efficiency, innovation and growth in your company.
What We Do
Our Technology Platform: LUMEN-IT RCA
Our open-source RCA platform delivers automated root cause analysis and resolution for high-security enterprise environments. By combining AI-driven analytics, graph data, and automation, we minimize downtime and strengthen operational resilience.
Platform Features:
- Open Source: Built on open standards and technologies, providing transparency, flexibility, and community-driven innovation
- On-Premise Deployment: Full data sovereignty and compliance control to meet the highest security requirements
- End-to-End Encryption: Enterprise-grade security protecting sensitive data and ensuring compliance with strict industry standards
- Role-Based Access: Fine-grained permissions ensure only authorized teams can perform root cause analysis and trigger automated workflows
- Real-Time Analysis: Automated incident detection, root cause identification, and resolution workflows that help NOC teams resolve issues faster and prevent future outages
Deployment Options:
Whether as an in-house platform or a managed service, we work closely with customers to align RCA and NOC solutions with their operational processes.
Training & Enablement:
We equip your teams with RCA methodologies and skills to apply in daily operations, reducing downtime and building long-term operational resilience.
Trusted by Industry Leaders
AI-powered automation, predictive analytics, and machine learning unlock opportunities traditional methods cannot achieve. Partner with Lumen IT to leverage AI's transformative potential and position your organization for future growth.
Download the Lumen-IT whitepaper to explore groundbreaking GenAI applications and insights.
Blog
How Machine Learning Pipelines Streamline AI Workflows
Machine Learning pipelines are crucial for building and deploying AI models efficiently. Learn about the key stages of an ML pipeline and how they can transform your AI projects
How Time Series Predictions Drive Business Growth
Explore the power of time series forecasting and its real-world business applications. Learn how predicting future trends can optimize operations and drive smarter decisions.
