AI Made to Measure: Secure, Cost-Effective Custom AI Solutions

Customized AI solutions for your company

  • As a medium-sized company, you are faced with the challenge of combining innovation and efficiency. The transformative power of Artificial Intelligence (AI) offers huge potential, but the complexity, cost and privacy concerns of custom solutions can be a deterrent. At Lumen IT, we understand your concerns and offer secure, cost-effective AI solutions tailored specifically to the needs of SMEs.

Examples of AI solutions with great practical benefits

  • Predicting customer churn: identify customers at risk of churn and implement targeted retention strategies.
  • RAG-based knowledge database: Use your documents to query processes in context-based language and access knowledge so that your documents and data do not leave your company.
  • Demand Forecasting: Optimize inventory management and resource allocation based on forecasted demand patterns.
  • Product recommendation: Give your customers personalized product recommendations to increase sales and engagement.
  • Advanced customer support automation: Introduce a virtual assistant as a chatbot service that provides in-depth information about a product, i.e. the exact details mentioned in the company documentation, in a chat-like manner.

Advantages for medium-sized companies that implement AI solutions with Lumen IT

  • We understand the challenges and know the specific requirements and constraints of SMEs, as well as their data privacy and security concerns.
  • We right-size the solution and create customized AI models tailored to your specific needs and budget to ensure maximum impact without unnecessary complexity or compromise on security.
  • We believe in an iterative development process, working closely with you and prioritizing security throughout the development cycle.
  • We increase your efficiency by automating repetitive tasks and freeing up your team to focus on higher value activities.
  • We help you gain a competitive advantage by using AI to gain valuable insights and differentiate yourself from the competition while maintaining the highest security standards.

Experience the Future with Us

With our tailored approach and emphasis on security and efficiency, you can harness the power of AI effectively within your mid-sized company's context.

What you get

Seamless Integration

Integrate our API into your existing systems using simple and well-documented code, regardless of your programming language.

Real-time Predictions

Integrate our API into your existing systems using simple and well-documented code, regardless of your programming language.

RAG: Enhancing Efficiency and Privacy in Custom AI Solutions

While RAG plays a significant role in our offerings, it’s important to understand that we also utilise a diverse range of tools and techniques to tailor solutions to your specific needs. RAG offers specific benefits in terms of:
Privacy by Design: Its retrieval-based approach minimizes the need for direct data access, safeguarding sensitive information.
Explainable AI: RAG provides clear explanations for its outputs, allowing you to understand the reasoning behind your AI solution and ensuring responsible use with grounded results without hallucinations.

Return of Investment in AI thanks to ML und RAG

Let our team of AI experts act as your extended team, eliminating the need for expensive in-house AI development. To achieve a noticeable return on investment (ROI), we focus on streamlined implementation and reduce potential risks through our expertise and use of various tools and techniques. The focus here is on the use of AI and machine learning (ML), which can be translated as machine learning and enables the smooth integration of AI applications into existing systems. Also at the center of attention: the so-called Retrieval Augmented Generation (RAG). This innovative technology combines query-based and generative models of AI to create unique, contextual answers, instructions or explanations in human-like language. You can query internal documents contextually, make knowledge quickly available within the company and reach decisions faster.

Example use cases for your company

Predicting customer churn

Identify customers at risk of churning and implement targeted retention strategies.

Demand forecast

Optimize inventory management and resource allocation based on forecasted demand patterns.

Product recommendation

Give your customers personalized product recommendations and increase sales and engagement. 

Extended automation of customer support

Imagine a virtual assistant as a chatbot service that provides in-depth information about a product, i.e. exactly the details mentioned in the company documents, in a kind of chat.

We love hearing from you to understand the core problem

Understand Your Challenges

We have extensive experience working with companies like yours, and we deeply understand the unique needs and constraints of mid-sized businesses, as well as their concerns about privacy and security.

Right-size the Solution

We create custom AI models tailored to your specific needs and budget, ensuring maximum impact without unnecessary complexity or compromising on security.

Agile Development 
with Security Focus

We believe in an iterative development process, working closely with you and prioritizing security throughout the development cycle to continuously refine and improve your AI solution.

Optimize Operations 
with Security

Make data-driven decisions to improve decision-making, resource allocation, and overall operational efficiency while maintaining data security and privacy.

Gain a Competitive Edge 
with Secure Innovation

Leverage AI to gain valuable insights and differentiate yourself from the competition while adhering to the highest security standards.

Boost Efficiency

Automate repetitive tasks and free up your team to focus on higher-value activities.

Ready to embrace the future of customer support? Contact us today to learn how our AI solutions can help you transform your customer interactions!

Scroll to Top

Contact Form

Please enable JavaScript in your browser to complete this form.
Request demo
Preferred method of Contact